Troubleshooting Cloud Connections

Hosted

Google - Hosted

“An Error Occured While Provisioning” Notice

This is typically caused bya a pairing key that ends in /all. These pairing keys are often generated when using tools such as Terraform or Ansible.

The pairing key needs to end in /1 (primary VLAN) or /2 (redundant VLAN). Because pairing keys are unique, it’s probably best to create the VLAN attachment from the Google Cloud Console.

Google - Hosted and Dedicated

Packet fragmentation while using jumbo frames.

Google currently does not support jumbo frames. Set your MTU size to 1440 bytes.

https://cloud.google.com/interconnect/docs/support/troubleshooting